With Mother’s Day having just passed, I believe it’s a good day to share this story. Over the weekend, my daughter and I flew to Boston. When we landed we took the shuttle to the car rental location within the airport. We walked right up to the next next available agent. She was not overtly friendly, but not unfriendly either. We heard her say to a coworker, “Just 48 hours! I can make it, just 48hours left.”
It was clear that work was not going well for her, so I asked, “Has it been a rough week?” That questioned was all this woman needed to open up and share how tough it’s been to be a rental car agent. She explained how mean the last man was about some delay—and then, ironically, he spent 15 more minutes yelling at her. She sadly implored, “I just want everyone to be decent.” As I stood across the counter from her, I could feel her earnest desire, but I couldn’t help but be blown away by her word choice—decent.
Think about how we interact with the world. Are we being decent human beings all the time? Someone made this rental agent count the hours until she’s on vacation. Life is hard enough. Can we all revisit how we are treating those around us—the ones we know and the ones we don’t know. Nobody should be counting the hours before they go on vacation because we aren’t being decent. Decent should be our bare minimum, right? What did our moms teach us? Webster says, “decent” is marked by moral integrity, kindness, and goodwill.” Yup, that sounds about right!
Let’s GO! WE GOT THIS!