Last night I hosted my Leadership Masterclass and we discussed Emotional Intelligence. When it comes to leadership, Emotional Intelligence is one of the top 3 things a leader should be concerned with and is one of the skills her or she should commit to improving—it’s that important. 

My favorite quote from the presentation was this: It’s not about how you would feel in their situation—It’s about how they actually feel. If we could all add this to our daily “to-do” list, I believe the whole world would be a nicer place. One of the participants asked a great question, “But how do I figure out how they are feeling?” I replied, “We don’t know for sure, but we can guess. If you had to guess right now how a particular employee was feeling—one that you’re about to have a conversation with—what would you say?” He came back with many great answers, but the best was, “Unheard.” WOW! 

How different do you think his discussion will be now that he guessed, right or wrong we aren’t sure yet, that his employee is feeling unheard? It’s going to be a completely different conversation. The truth is: People join organizations and they leave managers. So if we aren’t attending to our own Emotional Intelligence, then someone is going to leave because of us, and that’s not cool. Not cool at all.

Let’s GO! WE GOT THIS!
Beth