Be A Closer!

What do emails and tennis have in common? When I play tennis, I have rules that I follow. I love rules, well, self-imposed rules, that is. They keep me (most of the time) from making bad decisions I might otherwise make. When I am losing in tennis, my rule is...

On Time Is Late

Have you ever gone into a Zoom or Teams meeting on-time only to find that you have had to sit there and wait for people to arrive? Then, once everyone successfully gets on the call, the meeting commences, usually a few minutes late. If you’re on regular calls,...

Do You Have a Minute?

Have you ever had anyone peek their head into your office (or even at home) and ask, “Do you have a minute?” Many of us have been in that situation. Do you remember how you responded? Most people would likely say, “Of course, come on in.” ...